InMotion Hosting is one of the best hosts around and is the most popular for businesses.
- Fast email with SPAM blocking
- Different levels of hosting so you can grow
- 90 day money back guarantee (best we know of)
- Very reliable with 99.9% Uptime
- Easy to use control panel and a premium web site builder
- Unlimited disk space and Unlimited monthly traffic ($8.95 plan)
- Very helpful, probably best known for top technical support
InMotion Introduction
InMotion Hosting has been offering business web hosting since year 2001. Based in Carlifonia and Virginia (customer support), the hosting company is best known with its reliable hosting services.
InMotion offers various web hosting and development services. Besides dedicated, VPS, and shared web hosting services; the company also helps develop, launch and maintain customer’s websites on contract basis. In our review, we will use InMotion Business Class Hosting Plan (the most popular package of InMotion) as reference.
Editor’s Review on InMotion Hosting
There are both pros and cons with InMotion Hosting but in overall, we think InMotion is outstanding. Here’s the summary of our InMotion Hosting review.
What’s good about InMotion Hosting?
- Fast and extremely reliable hosting servers – InMotion’s server uptime is so far the best in our score sheet.
- Extremely reliable – InMotion’s network is monitored 24/7 and its mail servers are protected with advance spam blocking.
- Well recognized by industry authorities – InMotion’s Hosting is accredited by BBB Online certification and CNET; the web host scored a perfect 10/10 on CNET’s rating in year 2009.
- Quality after sales support – 24/7 customer support via toll-free phone, live chat, email, and forum.
- Long trial period – InMotion Hosting customers get up to 90 days of trial period..
- Provide different level of hosting (shared, VPS, dedicated) – In other words, hosting upgrades can be done easily.
- Server location – InMotion is the only web host in this price range that allows you to select your server location (Los Angeles, CA or Washington, DC).
What’s bad about InMotion Hosting?
- Limited addon domain capacity – For instance you can only host 5 addon domains in PowerPlan.
- Expensive – When compare with other similar hosting plans, InMotion’s price tag of $18.95/mo seems a little too high.
- Not user-friendly – All newInMotion customers need to be verified via phone call upon signup thus instant activation is not possible with the host.
Web Hosting Awards – Best Web Hosting for Ecommerce
InMotion Hosting offers 30,000 MB diskspace and 500 GB bandwidth with their Launch Busineess Plan for $7.95 per month. The diskspace and bandwidth offered by InMotion Hosting is pretty competitive and in line with most offerings in the web hosting market. Setup is free.
InMotion Hosting's Features
InMotion Hosting offers 2,500 POP and IMAP Spam-Safe email accounts with each hosting plan purchased. Most hosting features are offered however if you need to use shared SSL, you can upgrade to their Power hosting plan at $9.95/mo.
InMotion Hosting also displays the BBBOnline Reliability Seal from the Better Business Bureau (BBB). Few hosts display the BBBOnline seal and InMotion Hosting is one of them!
To get the seal, InMotion Hosting has to adhere to strict service guidelines stipulated by the BBB. The participant must have a satisfactory complaint handling record with the BBB and respond promptly to all consumer complaints.
In addition, InMotion Hosting also has to agree to participate in the BBB's advertising self-regulation program, and correct or withdraw online advertising when challenged by the BBB and found not to be substantiated. So you can be sure InMotion Hosting will provide exactly what they say on their web site!
And InMotion Hosting offers a 30-day moneyback guarantee with their hosting plans. All these safeguards ensure that the customer's interests are always well protected.
InMotion Hosting's Datacenter
InMotion Hosting operates a Gigabit server farm connected to the Internet through 3 separate providers with on demand capacity exceeding 7,500 MBits. Their service providers include Global Crossing, Verio and Level3.
InMotion Hosting uses BGP4 Smart Routing and can switch instantly and transparently away from any provider that is experiencing latency or downtime.
InMotion Hosting uses commercial grade Dell servers and Cisco routers with RAID5 data protection (redundant disk arrays that can lose a hard drive with no lose of data or downtime), multiple RAM chips, multiple Xeon processors, and multiple separate Internet connection ports.
InMotion Hosting Support
InMotion Hosting customers have access to toll-free telephone support Monday-Friday 8am to 10pm EST. Online ticket support is available 24/7. FAQs and a knowledgebase is available to customers who need instant answers to commonly asked questions.
User guides are available to help new customers through setting up your first web site with InMotion Hosting. Customers can go through guides on setting up email, DNS, POP, FTP, etc. Flash tutorials are also available.
InMotion Hosting also provides a support forum where customers can get help or discuss issues with fellow customers. Their support staff also check the forums regularly to provide answers when necessary.
InMotion Hosting employees average over 4 years of hosting experience and are backed by senior staff with over 10 years of experience. InMotion Hosting was a winner of the "Best Customer Service 2003" award and rated a "Certified Service Provider" by CNet.
